Frequently Ask Questions

Welcome to our FAQ page where we address common questions about Connect Benefit and our services. Our goal is to provide clear, helpful information to guide you in understanding and utilizing our healthcare concierge services effectively.

  • Connect Benefit is a healthcare concierge service that specializes in providing cost-saving medical programs to be added to your current medical benefit plan. We partner with a network of providers to offer quality care and price transparency.

  • We negotiate with providers, hospitals, and medical facilities to secure reduced rates for medical services. This results in lower out-of-pocket expenses for our clients, and provides cost savings for both plan sponsors and participants.

  • Our services include a wide range of specialty medical services such as cardiac care, pain management, orthopedic surgery, maternity care, and more. We also provide assistance with insurance benefits and healthcare navigation.

  • When you require a medical procedure, contact us to connect with a Care Coordinator. They will guide you through understanding your benefits, and connect you with our qualified partners, ensuring you receive necessary care with minimal or no out-of-pocket expenses.

  • While we cover a broad spectrum of medical services, certain procedures and situations, like high-risk maternity care and NICU charges, fall outside our coverage and will default to insurance deductible and out-of-pocket expenses.

  • Our Maternity Care Program covers routine prenatal care, delivery at a ConnectBenefit facility, and additional support such as circumcisions and newborn hearing tests, with a focus on minimizing out-of-pocket expenses.

  • Non-routine labs, high-risk maternal fetal specialist services, extended hospital stays due to complications, NICU charges, and non-routine ultrasounds are not covered under our Maternity Care Program.

  • e offer comprehensive orthopedic care, including diagnosis, surgery, imaging, physical therapy, and medical equipment, at little or no cost to you. Contact us for assistance in choosing the right surgeon and services for your needs.

  • You can reach us by phone at (855) 624-7283 or email us at info@connectbenefit.com. Our team is ready to assist you with your healthcare needs.

Contact Us.

Start your journey towards a more informed and empowered healthcare experience with Connect Benefit today. Contact us to learn how we can personalize your medical care and navigate your path to wellness.

Phone: (855) 624-7283

Email: info@connectbenefit.com